GETTING STARTED
New to Toktok?
Download an available client for your device.
Open the app and sign in or create an account.
Choose a plan in the app, then connect once your subscription is active.
Compare monthly plans or read the frequently asked questions before you start.
Account and connection help
Forgot your password?
Use password recovery with the email address on your account.
Need to manage your devices?
Open your device list in the app to review registered devices and remove any you no longer use.
Cannot connect?
Check your internet connection, then check that your plan is active and has traffic remaining. If the problem continues, send us the error message and your app version.
Payments and subscriptions
Paid but your plan is not active?
Make sure you are signed in to the account you used for the purchase. If access is still missing, email us with the receipt or invoice number so we can check the payment.
Want to cancel or update your card?
Open Manage subscription in the app. Canceling stops the next renewal; you keep access until your paid period ends.
Need a refund?
Read the refund policy for eligibility and how to request one.
Operator
Datafrog LLC, the State of Wyoming, United States