Last updated 2026-09-22

Refund Policy

If Toktok Proxy does not work for you, you can ask for your money back within 14 days of the purchase.

What is covered

• Purchases made on this site through Stripe, within 14 days of payment.
• One refund per account. Repeated buy-and-refund cycles are not covered.

What is not covered

• Requests made more than 14 days after payment.
• Accounts suspended for breaching the terms of service.
• Purchases made through a third-party reseller or app store — request those from the seller directly.

How to request one

1. Email support@toktok.cc from the address on the account.
2. Include your order number. You can find it on the payment result page or in your Stripe receipt.
3. Tell us briefly what went wrong. We may suggest a fix first, but we will not require you to troubleshoot before refunding within the window.

After we approve it

We refund to the original payment method through Stripe. The refund leaves our side within 48 hours of approval; how long it takes to appear depends on your bank or card issuer, usually a few business days.

Access ends when the refund is issued: the entitlement is removed and registered devices stop receiving connection configuration.